Frequently asked questions
Which devices are supported?
Android phones and tablets, Amazon Firestick / Fire TV and Android TV boxes.
Which 3 devices are supported simultaneously?
We support Android phones, tablets, TV boxes, Android TV devices (including Sony and other smart TVs that allow sideloading), Firesticks, and Samsung TV support is coming soon. Your subscription allows up to 3 devices to be used at the same time, limited to: 1 phone, 1 tablet and 1 TV device (TV box, Firestick, or supported smart TV). Only one TV device can be used at a time — for example, you cannot use multiple Firesticks or TV boxes simultaneously.
What internet speed do I need?
15 Mbps is comfortable for HD. For 4K streams we recommend 25 Mbps or more.
How does the free trial work?
You get 3 days of full access with no credit card. Register in the app with your email and log in with the one-time passcode.
Is an EPG included?
Yes — the electronic programme guide and sports schedules are updated daily.
Do I need a VPN?
Not usually. Some ISPs throttle streaming traffic, in which case a VPN can help.
Why does a channel buffer sometimes?
Restart the app first. If it persists, contact support with the channel name and we will check the source.
Can I watch outside my country?
Yes, the service works worldwide.